Holiday Inn Express Swansea East, an IHG Hotel
Misafirler Ne Diyor
Conveniently located hotel with parking close to Swansea. The room was generally clean. The mattress was comfortable and the shower room was designed in a way that could separate the toilet from the shower if needed. Good quality hand wash, shower gel, and shampoo was also provided. Breakfast was average. Located next to Harvester pub was handy.
Vasiliki
Kasım 2024
Great value for money. Located just off the M4 so convenient to get to and for getting on my way the following day. The room was clean, had a great shower with lots of power and hot water, a huge bed and was genuinely comfortable. It was perhaps a little light on the in-room coffee supply (only 2 sachets of caffeinated coffee - there were also 2 sachets of de-caff). The choice from the dinner menu was very poor but there is a harvester next door which at least can supply a better choice. Breakfast used a separate room for the buffet while the dining room was being renovated at one end. The choice of cereal was ok for me but my overall summary would be that they had a reasonable choice, including fruit, but somehow the buffet let it down with neither the scrambled egg nor the soggy bacon being anything like the freshly cooked articles.
Romney
Ağustos 2024
Warm welcome. Beautifully maintained rooms. Clean. Great Breakfast - continental and full English . Supportive staff - James the duty manager was extremely accommodating and helpful. He even offered us vegetarian sausages when himself discerning that we may be vegetarians. The microwave oven was very useful to heat up osome snacks for the journey there. Very comfortable bed. I noticed feedback reviews stated that rooms got too hot. Our rooms were equipped with a stand alone fan, clearly placed there as a result of taking heed of the reviews. This was an awesome and timely response to criticism. Great work, even though we didn't need to use one. Oh... and disabled parking facilities great for my parents... a specially equipped accessibility room and bathroom for elderly with disabilities. Wheelchair friendly.
Saba
Temmuz 2024
Free car parking right next to hotel. The friendly welcome by staff on arrival. The huge bed, the layout of the room. Notices to inform about where to go and what to do if you needed more toiletries or refreshments. The breakfast was superb. A good variety of breakfast items, dining room and counters were spotlessly clean. Food was topped up frequently. Staff cleared and cleaned tables as soon as they were vacated. Check out was fast with staff wishing us a safe journey. We informed them of a few things that were wrong with room and they made a note.
Sally
Nisan 2024
Staff are excellent - efficient and friendly - will bend over backwards to help you
John
Mayıs 2024
I would recommend this hotel for family stay. Staff is professional, rooms are clean and comfy. When we returned from the beach we found our room neatly tied up and consumables were replenished.
Sudhir
Ağustos 2024
Always love the breakfasts at Holiday Inn's. Enough to cater for all requirements. Room nice and clean and warm and very quiet. Good hot powerful shower. Parking included in price.
Kevin
Aralık 2024
What a fantastic stay! Thank you to Jason who helped us navigate to the hotel as our sat nav sent us to the local police station!! Jason and his colleague worked solid at a very busy breakfast yet with such professionalism. The hotel was one of the best hotels we've stayed at in the Swansea area. Exceptionally clean, tasty full breakfast and the most lovely, friendliest and helpful staff. The room catered for all our needs for our stay and was very clean, not to mention the very comfy beds.
J
Haziran 2024
The staff were very friendly and helpful. The room was clean, quite spacious and the shower has a glass door instead of a curtain, (much better). Breakfast was nice and the staff ensured that the dishes were never empty. Parking is free but your car has to be validated at reception.
Derek
Temmuz 2024
Clean and comfortable spacious room, loved the bed so comfy excellent mattress...Good breakfast .Good customer service from Howard on reception who greeted us when checking. In, made us feel so welcome, Howard as excellent customer service, with a smile and so.polite very approcable if needed to ask anything top.man a credit to your hotel. Also Bethan very good customer service always rushing around doing this and that. We watch Bethan and Howard working as a team in.the evening doing the meals and.the bar, and reception, they never stopped,, I hope you relaise what great employees you have got, they are simply brilliant. 👍
Clayton-holland
Eylül 2023
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